Payment options

Bank transfer to our account stated below or

Payment in cash at our premises (Payments using debit / credit cards may currently not be accepted).

Please note we do not send cash-on-delivery.

We would also like to point out that the minimum order value is € 500.00 for online orders.
For orders under € 500.00 which are placed in our store in Dresden we charge a minimum quantity surcharge of € 5.00.



Banking details:

As soon as we receive your order, an automated information regarding the order details will be sent to you by email. Please only transfer the order amount when you receive the binding confirmation of order along with the preliminary invoice.

For further details regarding the order process, please see our General Terms and Conditions, especially § 2 GTC.

Shipping options

✓ neutral packaging       ✓ fast delivery       ✓ tracking via eMail

Please note that we will ship your purchase upon receipt of your payment. Shipping times indicated are delivery times of or logistics partner.

 Shipping to Germany

Standard

 
Shipping time: two to three business days

For insurance reasons, delivery to packing stations is not possible.



 

	DHL	Intex
Value up to EUR 1,000.00	EUR 7.50 registered post	EUR 35.00
Value up to EUR 15,000.00	EUR 9.50	EUR 35.00
Value up to EUR 25,000.00	-	EUR 35.00
Value exceeding EUR 25,000.00	-	shipping fees rise proportionally

 

Express

 
Shipping time: one to two business day, delivery until 12:00 a.m.

 

	DHL	Intex
Value up to EUR 15,000.00	EUR 25.00	EUR 45.00
Value up to EUR 25,000.00	-	EUR 45.00
Value exceeding EUR 25,000.00	-	shipping fees rise proportionally

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 Shipping to Europe

Standard Europe

 
Shipping time: two to five business days

 

Value up to EUR 2,500.00	EUR 15.00	Using DHL
Value up to EUR 5,000.00	EUR 30.00	Using DHL
Value up to EUR 10,000.00	EUR 40.00	Using DHL
Value up to EUR 15,000.00	EUR 45.00	Using DHL

 

Standard Remaining Europe
        (Andorra, Great Britain with Guernsey and Jersey*, Liechtenstein*, Norway*, San Marino*, Switzerland*)

 
Shipping time: four to seven business days

 

Value up to EUR 2,500.00	EUR 25.00	Using DHL
Value up to EUR 5,000.00	EUR 45.00	Using DHL
Value up to EUR 10,000.00	EUR 55.00	Using DHL
Value up to EUR 15,000.00	EUR 60.00	Using DHL

*Not including customs and export fees charged by our logistics partner.

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